At The Cove – Beach Resort & Club (“The Cove”), we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, store, and protect your data.

1. Information We Collect

  • Personal Information:
    We may collect personal details such as your name, email address, phone number, and payment information during booking or inquiries.
  • Non-Personal Information:
    We collect data such as browser type, IP address, and website usage patterns for analytics purposes.

2. How We Use Your Information

  • To Provide Services:
    We use your information to confirm bookings, process payments, and deliver personalized services during your stay.
  • Communication:
    Your contact details allow us to send booking confirmations, promotional offers, and important updates.
  • Analytics:
    We analyze data to improve our website, services, and customer experience.
  • Legal Compliance:
    We may use your information to comply with applicable laws or respond to legal requests.

3. Information Sharing

  • We do not sell or rent your personal information to third parties.
  • Your data may be shared with trusted partners, such as payment processors or service providers, solely for the purpose of delivering our services.
  • In the event of legal obligations, your information may be disclosed to comply with applicable laws or protect our rights.

4. Data Protection

  • We implement industry-standard security measures to safeguard your personal data against unauthorized access, loss, or misuse.
  • While we strive to protect your information, no online transmission is completely secure, and you share data at your own risk.

5. Your Rights

  • Access and Update:
    You have the right to access, update, or delete your personal information by contacting us.
  • Marketing Preferences:
    You can opt out of promotional communications by following the instructions in our emails or contacting us directly.

6. Third-Party Links

  • Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

7. Children’s Privacy

  • The Cove does not knowingly collect personal information from individuals under 18 years of age. Parents or guardians are advised to monitor children’s activities on our website.

8. Updates to This Policy

  • We reserve the right to update this privacy policy at any time. Significant changes will be communicated via our website or email.

9. Contact Us

If you have any questions or concerns about our privacy policy, please reach out to us at:

  • Email: privacy@thecove.pk
  • Phone: +92 345 555 5689